Kokozina's Privacy Policy —
Your Information Is Fully Secure

01 Introduction

Kokozina ("we", "us") is a trusted online gaming platform for players in Bangladesh. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Kokozina website or app.

This Privacy Policy applies to all Kokozina platform services — including the website, mobile app, Live Casino, slots, fish games, bingo, and all other gaming services. By using Kokozina's services, you are considered to have automatically consented to this Privacy Policy.

02 Information We Collect

We collect various types of information when you register an account and use our services on Kokozina. This information is used solely to provide you with the best possible service and to keep your account secure.

In addition to the above, Kokozina automatically collects certain technical data — such as your browsing behavior, page visit times, and click patterns. This information is used solely to improve the platform's performance.

03 Purpose of Data Use

Kokozina uses the information we collect for the following purposes:

• For account registration, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve issues.
• To detect and prevent fraud, money laundering, and unauthorized access.
• To monitor player activity and ensure responsible gaming.
• To keep you informed about new offers, promotions, and important updates.
• To meet legal obligations and report to regulatory authorities.
• To improve platform functionality and enhance the user experience.

04 Data Sharing & Disclosure

Kokozina never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

• Payment Processors: Information required to process financial transactions is shared with authorized payment gateways.
• Law enforcement agencies: Information may be disclosed to the relevant authorities when required by a court order or legal obligation.
• Licensing Authority: Required information is provided to comply with regulatory authority guidelines.
• Technology Service Providers: IT service providers supporting platform operations may access limited data under strict confidentiality agreements.

Your information will not be shared with any third party for purposes other than those listed above. Kokozina never sells personal information to advertising companies or data brokers.

05 Cookie Policy

Kokozina uses cookies to enhance your experience on our website and app. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics Cookies: Helps improve our services by analyzing how the platform is used.
• Marketing Cookies: Used to display relevant offers and promotions.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working properly.

06 Data Protection Measures

Kokozina employs industry-leading technical and administrative measures to keep your information secure:

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Sensitive data stored on our servers is secured with AES encryption.
• Regular security audits and penetration testing are conducted.
• Internal access is strictly controlled — only authorized personnel are permitted to view personal information.
• Suspicious logins and unusual activity are detected automatically.
• In the event of a data breach, affected users will be notified as quickly as possible.

07 Data Retention Period

Kokozina retains your information for as long as necessary or legally required:

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, financial and transaction records may be kept for 5–7 years in accordance with regulatory requirements.
• In the event of a legal dispute or investigation, relevant information may be retained for an extended period.
• Marketing-related data is deleted as soon as you withdraw your consent.

08 Your Privacy Rights

Under Kokozina's Privacy Policy, you have the following rights:

To exercise any of the rights above, please contact our support team. We will respond to your request within 30 business days.

09 Minor Protection

Kokozina strictly does not collect or store information from anyone under the age of 18. Our platform is intended exclusively for adults.

• Age verification must be completed during registration.
• If an underage user's account is detected, it will be immediately suspended and all collected data will be deleted.
• If a parent or guardian suspects their child is using Kokozina, please contact our support team immediately.

10 Policy Changes & Contact

Kokozina reserves the right to update this Privacy Policy at any time. For significant changes, advance notice will be sent to your registered email address. The date of the latest update will always be shown at the top of this page.

If you have any questions or concerns about this Privacy Policy, please reach out directly to our data protection team. We are committed to addressing all matters with full transparency.