Kokozina's Terms and Conditions —
Complete Guide

01 General Terms & Conditions

Kokozina is an internationally licensed online gaming platform serving players in Bangladesh and across the globe. These Terms and Conditions ("Terms") constitute a legally binding agreement between Kokozina and its users.

These Terms apply to Kokozina's website, mobile application, and all related services. Accessing, browsing, or using any part of the platform means you agree to be bound by these Terms.

Kokozina reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any changes have been made will be considered your acceptance of the revised Terms. We therefore encourage you to review this page periodically.

02 Account Register

To play on Kokozina, you must create a valid account. During registration, you are required to provide accurate and complete information — including your name, date of birth, address, and contact details.

• Each person may register one account only.
• It is your sole responsibility to ensure that the information on your account remains accurate, truthful, and up to date.
• It is your responsibility to keep your login credentials (username and password) confidential.
• Sharing your account with any other person is strictly prohibited.
• Kokozina may request identity verification documents at any time for account verification purposes.
• Any account created using false information may be closed immediately.

As part of the KYC (Know Your Customer) verification process, Kokozina may request a national ID card, passport, or other government-issued document. Withdrawal requests may not be processed until this verification is complete.

03 Eligibility Requirements

To use Kokozina's services, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• Online gaming must be legally permitted in the country where you reside.
• You must operate the account in your own name and on your own behalf.
• Individuals whose accounts have been previously terminated by Kokozina are not permitted to register again.
• Kokozina's officers, employees, and their immediate family members are not permitted to participate on the platform.

04 Bonuses & Promotions

Kokozina regularly offers a variety of bonuses and promotional deals. Specific terms and conditions apply to the claiming and use of these bonuses.

• Every bonus offer comes with its own wagering requirement that must be fulfilled before winnings can be withdrawn.
• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after you have placed the required amount in wagers.
• Any attempt to claim bonuses through multiple accounts or by fraudulent means will result in account termination.
• Kokozina reserves the right to modify or cancel any bonus offer at any time.
• Bonuses have an expiry date — any bonus not used within the specified period will be forfeited.

05 Payments & Withdrawals

Kokozina supports deposits and withdrawals via mobile banking, e-wallets, and other approved payment methods.

• The minimum deposit amount is set by Kokozina and is subject to change at any time.
• Withdrawal requests are typically processed within 24–72 hours.
• Withdrawals will only be made to the same payment method used for the original deposit.
• Large withdrawal amounts may be delayed until KYC verification is completed.
• For suspicious transactions, Kokozina may request additional information for verification purposes.
• Accounts and funds may be frozen if money laundering or fraud is suspected.

06 Gaming Policy

All games on Kokozina are powered by internationally certified RNG (Random Number Generator) technology. There is no way to artificially influence the outcome of any game.

• Winnings resulting from a software bug or technical error may be declared void.
• In the event of a dispute over a game result, Kokozina's server logs will be considered the final authority.
• The use of bots, automated software, or any form of unfair tactics is strictly prohibited.
• Any attempt to collude with other players to gain an unfair advantage will result in permanent account closure.
• If you encounter any technical issue during gameplay, notify the support team right away.

07 Responsible Gaming

Kokozina believes gaming is a form of entertainment — not a source of income. We are committed to building a culture of responsible gaming.

• You can set deposit limits, wagering limits, and loss limits on your account.
• You can take a self-imposed break from the platform for a set period whenever you need to.
• Permanent self-exclusion is also available — once this option is activated, reopening the account will not be possible.
• If you notice signs of problem gambling, please reach out to our support team.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

08 Security & Privacy

Kokozina uses industry-leading encryption technology to protect your personal information. We never sell or share your data with third parties.

• Keep your password secure and change it regularly.
• Always log out after accessing your account from an unfamiliar device.
• If you notice any unauthorized activity on your account, contact our support team immediately.
• Kokozina will never ask for your password via email or phone.

To learn more about how we collect and use your data, Privacy Policy Read the page.

09 Account Closure & Suspension

Kokozina may suspend or permanently close your account under the following circumstances:

• If these Terms and Conditions are violated.
• If you register using false or incomplete information.
• If evidence of fraudulent activity or bonus abuse is found.
• If the same individual operates multiple accounts.
• If the account holder is found to be a minor.
• Upon the direction of a government or law enforcement authority.

You may request voluntary account closure at any time. Any verified balance will be returned through the applicable process.

10 Right to Amend & Jurisdiction

Kokozina reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notifications.

Any disputes arising from these Terms will be settled in a court under the jurisdiction of Kokozina's licensing authority. We are always willing to resolve disputes through direct dialogue.